Support

Something not working?

Email is the whole support system. There is no ticket portal and no bot — a person reads every message and answers it.

Contact

Everything else
hello@bmsdevstudio.com

What to include

So we can reproduce it

  • Which app, and which version
  • Your device and OS version
  • What you did, and what happened instead
  • A screenshot, if there is anything to see

Requests are welcome

Feature requests go to the same address. Small apps stay small, so not everything gets built — but every request is read, and the good ones tend to ship.

Common questions

How do I get a refund?

Purchases are handled entirely by Apple, so refunds are too. Request one at reportaproblem.apple.com. Tell us as well if something was wrong with the app — that part we can fix.

Do the apps collect my data?

Every app has its own privacy policy. They are listed on the privacy page.

Which apps do you support?

All of them, including Countdown Widget Customizer. An app stays supported for as long as it is on the App Store.